ABOUT THIS JOB

The Media Measurement team is an integral part of GfK/NielsenIQ Group, delivering industry-leading insights on media consumption across Southeast Asia.

We are looking for a highly motivated Manager in Client Service with strong analytical capabilities to support our Radio measurement products and services in Malaysia. This role will work closely with Client Service, Research, Project Management (PM), and Operations (OPS) teams regionally to deliver high-quality insights and client support.

This is an individual contributor role, focused on client engagement, analytical delivery, and insights generation, with no direct reports.

RESPONSIBILITIES

The Manager role will focus more on

• Client satisfaction and relationship Management
• Team & Internal stakeholders Management
• Contract Management (CRM and Billing administrative duties)

Client Management &...