Process Management - Manage timely completion of operational processes and strict adherence to controls to maintain target service levels.
Operational Governance - Reviewing process procedures periodically. Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.
Technical Oversight - Ensure technical quality, system or architecture decisions, and best practices in process are maintained. Stay current with relevant technologies and industry trends.
Project Management & Delivery - Oversee project timelines, resource allocation and monitor progress and remove blockers to ensure on-time delivery.
Continuous Process Improvement – Drive and track automation initiatives to streamline operations. Proactive in identifying process improvement opportunities and execute the implementation.
Audit & Governance - Lead technical responses to int...
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