Position Purpose:

This Manager of Operations Process will manage operations processes for Pro’s Inside Sale Organization; responsibilities include managing projects focusing on increasing overall productivity, identifying and implementing process improvements that drive friction reduction while supporting the needs of the Inside Sales Organization. The successful candidate will be required to regularly partner cross functionally with Operations, Strategy, Analytics, Learning and Product Teams across the Pro Organization. 

Key Responsibilities:

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.

Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.

Manage day to day processes related to their areas of respons...