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In this role, you will:
Manage the Deposits Exception Pricing Desk and the SmartBot 2.0 tool, supporting across Canadian Retail Banking and Advisor Deposit Services channelsPromote a culture of partnership by working with the frontline in providing prompt and professional adviceMonitor, track and provide key insights to the Pricing committee on exception trends and competitor offersAssist in managing the GIC Exception Inbox to review the exception cases for redeeming non-redeemable GICs and GIC BackdatingAssist the pricing optimization and execution of the approved pricing changes across the Retail products and Advisor Deposit Services in a timely manner to provide positive customer experiences, prevent adverse impact to our P&L, and ensure no regulatory breachesRecommend opportunities to improve our exception policy and increase operational efficiency by enhancing processes and t...