Lauritz Knudsen Electrical and Automation Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. Position Title: Manager - Product Quality (QA) Education & Experience: B.E/ B.Tech ( 6-8 years) / Diploma (8-12 years) Critical Skills Required: experience in MCCB / ACB, knowledge of IEC -1 Work Location: Vadodara Key Responsibility: Customer Complaint CRM Call Analysis : Analyse and identify factory actionable calls. Prioritization of product / defect for factory actionable Review with CFT and initiate CA and monitor implementation. Analysis and resolution of line Q issues on day-to-day basis Interacting with Service team for resoluti...