**Manager Remote Clinical Support**
The Manager Remote Clinical Support manages a contact center cross modality department providing operational and business process support to improve the customer experience with Philips Imaging Systems equipment. Through advancing remote service processes and clinical proficiency of Remote Applications team members. This role is instrumental in adding valuable system information/diagnostics which results in reduced system downtime for customers and increased productivity of company resources. Key to success is meeting customer response demands during stated operating hours. Additionally, this role will manage adherence to standard work, metrics, and KPIs which provide consistent customer experience related to resolution of system issues.
**Your role:**
+ Manage contact center departments that provide operational/business process support to internal and external customers for company products and services.
+ Defines the short-term (1 year)...