Job Summary:

Develops and monitors the social services programs for the CSA. Establishes and maintains, standards, quality levels, cost effective, and customer focused services. Establishes interfaces with community services.

Essential Responsibilities:

+ Plans, develops, implements and maintains social services policies and procedures, delivery of social work programs, and discharge planning services.

+ Oversees social services case management activities.

+ Manages staff activities, ensures their competencies, and develops/presents inservices.

+ Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.

+ Develops and manages departmental budget.

+ Identifies and implements opportunities for cost reduction and improved services.

+ Identifies community resources for our members.

+ Collaborates with com...