Shape TTC’s fare strategy as the Manager of Strategic Fare Initiatives. This hybrid role focuses on leading policy development, payment innovations, and customer-focused fare enhancements with key transit stakeholders.

Reporting to the Head, Strategy and Foresight, you will spearhead the development and implementation of TTC fare policies. Your expertise will drive the integration of emerging payment solutions and improve customer experiences throughout the transit system. Collaborating with partners like the City of Toronto and Metrolinx, you will lead strategic projects and ensure that fare systems align with best practices.

Key Responsibilities:
• Formulate and execute TTC fare policy strategies
• Recommend fare adjustments and product offerings annually
• Create strategies for emerging payment technologies
• Lead partnerships for fare collection modernization
• Assess fare programs and ensure successful outcomes

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