Qualification Standard: 

Prior management experience in a similar organization. College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field, who is entering the full time work force or has successfully demonstrated leadership abilities and business acumen in role of assistant manager.

Specific Functions and Duties:

Manages Restaurant Environment

1. Ensures prompt, friendly service according to company guidelines.

2. Directs overall activities and performance of associates on a shift by shift basis.

3. Breeds a culture using the Vision / Mission statement to guide Teamwork, Results, Integrity, Passion for Service, Fun, Balance, Innovation and being Guest Driven.

4. Ensures the immediate response and correction of all verbal guest complaints to self and staff. Refers all verbal and written guest complaints to AGM/GM.

5. Ensures guest contact as a priority with self, ...