Velenosi & Meredith Consulting is seeking a Mandarin-speaking Customer Success Specialist to join a hotel industry support team in Kuala Lumpur (GTower). This role involves educating customers about self-service banking, conducting verification calls, and ensuring high service quality.

Ideal candidates will be fluent in Mandarin and English, have strong customer service skills, and be willing to work in a 24/7 rotational shift environment. A salary up to RM4500 plus allowances is offered.