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Mandarin-Speaking Client Support Specialist

Company

TEC Partners

Location

United Kingdom, United Kingdom

Posted

June 17, 2026

Position Overview

Role: Mandarin-Speaking Client Support Specialist

Location: Remote/Norfolk

Salary: DOE

We're supporting a growing business that works with major retail clients, now looking for a Mandarin-speaking Client Support Specialist.

This is a varied, client-facing role where you'll manage queries, solve problems, and work with data to deliver tailored solutions. You'll often handle unique requests, requiring initiative and strong judgement, while collaborating with internal teams to resolve complex issues. There is also opportunity to gain exposure to areas such as store layouts and planning.

Key Responsibilities:

  • Support and manage client queries with professionalism
  • Build strong client relationships
  • Analyse data (primarily in Excel) to support decision-making
  • Work cross-functionally to resolve issues
  • Requirements:

  • Fluent Mandarin and English
  • Experience in a customer-f...
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