Are you ready to kickstart a dynamic career in the rapidly growing digital travel and lifestyle sector? We are actively searching for energetic, highly communicative Mandarin-Speaking Customer Success Specialists to join our diverse corporate hub located in the heart of Kuala Lumpur, Malaysia.

In this role, you will play a critical part in supporting our premier Booking & Reservation App Project. You will manage and resolve inquiries for global users and premium merchants across major Mandarin-speaking markets—ensuring effortless booking management, troubleshooting technical app issues, and delivering a world-class user experience.

Core Responsibilities

• Multichannel Communication: Interact with app users and commercial partners via inbound phone calls, live chat, and email, conducting all client communication entirely in Mandarin.
• Reservation Lifecycle Support: Overseas bookings from start to ...