Teleperformance in Kuala Lumpur is seeking a Team Supervisor to oversee and manage a team of agents. The ideal candidate must possess excellent team management skills and be proficient in data analysis, ensuring efficient operations and communication across departments. The role involves coaching agents, preparing reports, and ensuring adherence to policies. Proficiency in both Mandarin and English is essential. This position offers the opportunity to play a crucial role in enhancing team performance and operational strategies.
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