Job Description

The Marine Claims Specialist's role is to, with limited supervision, manage the non-standard complex claims high severity/complexity in the most effective, efficient way whilst delivering a customer centric claims service.

Key Tasks & Accountabilities

• Promptly handle marine claims and take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focussed claims service.
• To develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and appropriate suppliers engaged.
• Acquires and efficiently organises the relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud and recovery indicators.
• Reviews, resolves, and proactively finalises claims within authority limits ensuring settlement at an optimum level.
• Prepares reports and engages with reinsures an...