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(Marine Parade/ Pasir Ris / Punggol) 1 Yr Contract Patient Service Associate (Office Hrs, 5.5 days) – Fixed 2500/month Working hours: Weekday: 6:30 am to 7:30 pm (8 hours). Saturday: 6:30 am to 1:30 pm (4 hours). Total 44 hours per week.
Job Scope - Greet and register patients
- Schedule patient appointments
- Coordinate specialist consultation referrals
- Handle payments and respond to patient enquiries in a courteous and professional manner
- Manage patient concerns, ensuring timely resolution and escalation when necessary
- Communicate effectively with patients to provide a high level of customer service
- Will be stationed at the Health Monitoring Station based on roster, involved in taking height, weight and blood pressure for patients
Requirements