The Role

We're looking for a commercially minded and customer-focused Marketing Automation Manager to join our Customer Marketing team. This is an exciting opportunity to play a key role in delivering acquisition, retention and customer communication strategies that drive business performance and enhance customer engagement.

You'll be responsible for planning, building, testing and optimising omni-channel customer journeys across email, SMS and direct mail. Working closely with stakeholders across the business, you'll use customer insight, data and marketing technology to deliver highly targeted and engaging communications throughout the customer lifecycle.

This role would suit someone who enjoys combining creativity, data and technology to deliver measurable results and customer-centric outcomes.

What You'll Be Doing

Develop and deliver customer acquisition, retention and loyalty communication strategies that support business growth and customer enga...