Responsibilities

• Manage end-to-end B2B operational processes, with a strong focus on broker marketing and campaign execution.
• Collaborate closely with brokers to understand campaign objectives and provide comprehensive operational support.
• Assist in executing broker-related initiatives, including campaign setup, performance monitoring, reporting, and post-campaign reviews.
• Coordinate with cross-functional internal teams to streamline workflows and ensure the seamless delivery of broker initiatives.
• Support product-related operations such as spot and futures listings, ensuring adherence to established operational SOPs.
• Provide client-facing support by maintaining clear communication with brokers and institutional clients; handle inquiries, troubleshoot issues, and build strong relationships.
• Contribute to the development and execution of growth strategies aimed at increasing broker and institutional user acq...