Transform client servicing in a fast-paced CPG organization located in Markham, ON, as a Senior Director. Oversee operations, enhance relationships, and drive profitability across diverse clients.
This strategic position focuses on leading a team of Client Services Directors while managing client portfolio performance and aligning teams to ensure exceptional service delivery. You will play a crucial role in optimally advising on pricing and contract negotiations for sustained client growth.
Key Responsibilities:
• Lead and develop a team of Client Services leaders
• Drive profitability and performance of client portfolios
• Build and maintain senior-level client relationships
• Provide strategic input on pricing and renewals
• Ensure accurate P&L oversight and financial forecasting
Requirements:
• At least 12 years of client services or operations experience
• Extensive leadership experience managing senior leaders
• Strong financial management skills w...