Your Role

• Carry out Master Data Applications and Interfaces programming tasks. Master Data application landscape varies from C#, PL/SQL to SAP based applications
• Receive and handle Remedy HD (Helpdesk) Incidents and CR (Change Request) tickets. Remedy serves as the central Infineon IT ticketing platform
• Perform applications change requests (CRs) from Application Owner on a monthly basis. Implementation of CRs will be prioritized according to urgency
• Assist in solving incidents where the 2nd level Master Data Team is unable to resolve. Collaborate with Master Data developers and application owner to find solutions
• Communicate with Application Owner to obtain more information regarding the CRs to be implemented, and propose an estimation of development effort in man‑days
• Perform problem management (root‑cause analysis of recurring problems and propose solutions to fix them)
• Handle the Master Data applicatio...