Drive exceptional client services as a Director at Match Retail, leading teams to ensure strategic execution and satisfaction across retail programs. Engage directly with major clients to build long-term partnerships.
This critical role encompasses overseeing client satisfaction and supporting program success through robust leadership. Requires a seasoned professional in client management with a strong focus on mentoring teams and aligning internal strategies with client objectives. Your expertise in navigating retail environments will enable effective oversight of program planning and performance optimization.
Key Responsibilities:
• Manage assigned client relationships for trust and satisfaction
• Lead and develop Client Services and Account Management teams
• Collaborate with stakeholders on execution plans
• Address risks and identify opportunities for improvement
• Deliver executive business reviews and insights to clients
Requirements:
• 5+ years of cli...