Mechanical Claims SpecialistJob Summary
Are you an experienced automotive technician or mechanic looking to transition from the shop floor into an office-based role? We are seeking a Mechanical Claims Specialist to join a growing customer support and claims team. In this position, you will leverage your automotive expertise to evaluate vehicle repair claims, assist customers and repair facilities, and determine warranty claim eligibility.
This role offers an opportunity to apply your mechanical knowledge in a professional office or remote environment while maintaining a strong connection to the automotive industry.
Key Responsibilities

+ Evaluate, investigate, and process mechanical claims accurately using established guidelines and procedures.

+ Review repair recommendations from dealerships and service facilities to determine warranty coverage eligibility.

+ Communicate professionally via phone and email with vehicle owners, repair facilities, and ...