Position Overview
We are seeking an experienced Administrative Assistant (Healthcare) to support a busy Health Information Management (HIM) department. This role is ideal for a detail-oriented administrative professional with recent healthcare experience, strong customer service skills, call center experience, and hands-on experience with Epic EMR/EHR.
The successful candidate will provide administrative and clerical support, maintain records and files, manage correspondence, assist with patient and staff inquiries, and ensure smooth daily operations within the department.
Key Responsibilities

+ Provide administrative support to the Health Information Management department

+ Maintain office files, records, and documentation in accordance with departmental policies and procedures

+ Receive, screen, and direct telephone calls and visitors

+ Respond to routine inquiries and escalate complex issues to appropriate staff members

+ Open, s...