Summary Located in historic downtown Charleston, SC, the Ralph H. Johnson VA Medical Center is a tertiary care teaching hospital providing the highest level quality for more than 75,000 Veterans along the South Carolina and Georgia coast. The Ralph H. Johnson VA is rated is the second fastest growing VA in the U.S. for percentage patient growth. For the past three years, the Charleston VA has been rated a 5-Star medical center for quality and efficiency. Responsibilities Duties to include but not limited to: Provides day-to-day guidance, technical oversight, and on-the-job instruction to Telehealth MSA/MAA to ensure accuracy and compliance with VHA standards. Provides full staff assistance on administrative matters including clinic scheduling; maintenance and evaluation of medical documentation records; and assuring legal requirements for care. Assigns and distributes work to a team of MSA/MAA based on priority and workload. Directly supports the Supervisory Program Analyst and top man...