Job Summary:
Is perceived by patients and other contacts (physicians, insurance companies, office staff) as dependable and responsive to patient needs.


+ Ability to listen effectively and maintain patient confidenceand trust

+ Assists doctors with procedures

+ Prep patients or injections

+ Capable of anticipating doctors needs as well as the patients

+ Performs on a multi-task level

+ Enters the appropriate EPIC orders to obtain insurance authorizations for tests, physical therapy and durable medical equipment as indicated in Provider notes for sign off by Provider

+ Proficient in utilizing EPIC for the following tasks: orders, changing providers, making appointments, changing appointments, checking patients out, recording administered injections using the MAR, use of quick disclosure

+ Proper intake of patients including marking as reviewed and associated documentation in the system for the following areas and a...