Position Overview
Description We are looking for a detail-oriented Medical Assistant to support a busy mental health services team in Michigan. This contract position with permanent potential is ideal for someone who can manage clinical administrative tasks with accuracy, respond professionally to patient needs, and keep daily schedules running smoothly. The right candidate will bring prior medical office experience, strong communication skills, and the ability to adapt quickly in a fast-paced environment.
Responsibilities:
β’ Coordinate appointment calendars for nursing staff and physicians, ensuring visits are arranged efficiently and updated accurately.
β’ Process medication refill requests by gathering needed information and routing items to the appropriate clinical team members.
β’ Secure insurance approvals and authorizations for services and follow up on outstanding requests as needed.
β’ Answer incoming calls, assess the nature of each inquiry, and provide timely follow-up or di...