Job Title: Medical Office Assistant – Intake Team
Job Description
This role supports a behavioral health clinic by managing the front-end intake process for patients, ensuring accurate insurance verification, maintaining complete and compliant records, and providing professional administrative support. The Medical Office Assistant works closely with clinicians, intake administrators, and insurance carriers to help patients access mental health services efficiently and with a high level of care.
Responsibilities

+ Verify insurance eligibility and coverage for new patients in compliance with California health insurance requirements.

+ Accurately obtain, verify, and document patient eligibility, coverage, benefits, and authorization information from insurance carriers.

+ Maintain accurate and up-to-date patient demographic and insurance information in accordance with regulatory and insurance carrier requirements.

+ Identify and report discrepan...