Epic Analyst

Location: Guadalajara OR Monterrey Mexico (Onsite)

Industry: Healthcare IT

Required Skills & Expertise

• Active Epic Care Ambulatory or Cadence/Referrals certification
• Core Build: Expert-level experience in workflow design, validation, and complex build
• Issue Resolution: Proven ability to manage high-volume ticket queues and provide on-call support
• Technical Tools: Proficiency with Data Courier, My Chart, and Community Connect
• Specialized Workflows: Experience with Dental, Telehealth, or COVID clinic builds
• Optimization: Strong background in enhancing In Basket build, e-prescribing (Sure Scripts), and Haiku/Canto/Rover setups
• Leadership: Experience mentoring junior analysts and leading stakeholder design sessions
• Emerging Tech: Familiarity with Nabla AI build is a plus

Offer

• Motivating work environment
• Excellent work culture
• ...