Job Description

A Medical Concierge Technical Operations Director bridges healthcare delivery with advanced health tech and administrative infrastructure. This leader scales digital patient services, directs enterprise health-IT systems, and ensures seamless coordination between VIP medical services, telemedicine platforms, and clinical staff.

Qualifications

• A Bachelor's degree in Nursing, Healthcare Administration, or a related allied health field is typically required.
• Requires 5–10+ years of progressive senior leadership experience, specifically in clinical operations, HMO administration, or healthcare call center/BPO settings.
• Direct experience overseeing patient navigation, VIP care coordination, and end-to-end concierge program development.
• Deep familiarity with electronic medical records (EMR), hospital information systems (HIS), and digital telemedicine/concierge platforms.
• Expertise in P&L manageme...