Position Overview
Description We are looking for a Medical Front Desk Specialist to support daily patient-facing operations for a healthcare facility in Coon Rapids, Minnesota. This is a Contract position suited for someone who can create a welcoming front office experience while keeping scheduling, registration, and communication organized. The ideal candidate will balance strong customer service skills with accuracy, professionalism, and confidence in a fast-paced medical setting.
Responsibilities:
β’ Welcome patients upon arrival, guide them through the intake process, and ensure check-in information is complete and accurate.
β’ Coordinate appointment calendars by arranging, confirming, and adjusting visits based on clinic needs and patient requests.
β’ Manage front desk communications by answering calls, responding to routine inquiries, and directing messages to the appropriate staff members.
β’ Maintain orderly patient records and update demographic, insurance, and visit-related de...