Note: MUST be legally authorized to work in the United States.
SUMMARY/DUTIES:
Supports a high-volume medical imaging department by managing inbound calls, scheduling patients, and coordinating imaging services across modalities including X-ray, ultrasound, mammography, and bone densitometry
Responsible for work queue and incoming order management, patient registration, insurance verification, and authorization processing
Conducts outbound calls to reduce scheduling backlog and improve patient access
Provides instructions to patients, gathers required documentation, and coordinates prior imaging retrieval
Handles patient inquiries, resolves issues, and escalates as n...
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