Position Overview
*Description*
Title: Medical Practice Patient Representative - Endocrinology - Danbury, CT - Monday - Friday 8 hour shifts between the hours of 7:30am - 5:30pm
Summary:
Provides clerical and administrative support and coordinates the patient care activities for medical practice.
Responsibilities:
* Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
* Ensures accuracy of patient's information, including demographics and insurance.
* Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system
* Registers, verifies, and schedules patient appointments, testing, and referrals.
* Schedules and reschedules appointments according to office protocols
* Monitor applications and manage worklists as applicable.
* Collects co-pays and reconciles money for deposit.
* Obtains and coordinates record retrieval for new and established patients.
* Performs intake ...