Medical Receptionist / Patient Service Representative
Location: Hamden, CT
Employment Type: Full-Time
Education Required: High School Diploma or GED
Position Overview
We are seeking an experienced and customer-focused Medical Receptionist to support a busy outpatient healthcare practice. This role serves as the first point of contact for patients and is responsible for ensuring a positive patient experience through efficient scheduling, registration, and administrative support.
The ideal candidate will have at least 3–4 years of medical office experience, strong knowledge of Epic EMR, and the ability to thrive in a fast-paced healthcare environment.
Key ResponsibilitiesPatient Registration & Front Desk Support

+ Greet and check in patients for scheduled appointments.

+ Verify patient identification and demographic information.

+ Schedule, reschedule, and confirm patient appointments.

+ Accurately update patient records in electro...