Overview

Snapscale is seeking a highly organized and patient‑focused Medical Receptionist / Healthcare Virtual Assistant who can work onsite to support a US based healthcare practice. This role is responsible for patient communication, appointment scheduling, insurance verification, intake coordination, and virtual kiosk support while ensuring a seamless patient experience and HIPAA compliance. The ideal candidate is tech‑savvy, detail‑oriented, and experienced in handling high‑volume patient interactions in a fast‑paced healthcare environment.

Key Responsibilities

Patient Communication & Admissions

• Answer inbound calls and schedule patient appointments
• Complete new patient intake and referral processing
• Conduct outbound calls for scheduling, reminders, and follow‑ups
• Schedule evaluations and follow‑up appointments using WebPT
• Support remote intake processes, digital forms, and referral uploads