A specialist Nephrology practice in Mayfair, Johannesburg is seeking to recruit an experienced Medical Receptionist. The successful candidate will be professional, organised, and patient-focused, with the ability to provide excellent administrative support while ensuring the smooth and efficient operation of the practice.
Duties and Responsibilities
- Answer all incoming calls in a professional, courteous, and efficient manner
- Take messages and ensure they are communicated to the relevant person
- Manage the doctor's diary, appointment scheduling, and patient bookings
- Welcome patients and visitors in a friendly and professional manner
- Create and maintain accurate patient records and files
- Update patient demographic and medical information on the practice system
- Assist with obtaining referral letters, laboratory results, radiology reports, and other medical correspondence
- Arrange hospital adm...