A General Surgery practice in Stellenbosch is seeking to recruit an experienced Medical Receptionist to support front office operations, patient coordination, and administrative functions within a specialist medical environment. The ideal candidate will be professional, organised, patient focused, and comfortable working within a busy surgical practice.
Duties and Responsibilities:
Answer calls in a professional and courteous manner
Take messages and ensure they are communicated timeously
Communicate with patients via phone, email, and SMS regarding appointments and queries
Manage appointment scheduling and diary coordination
Prepare patient files for upcoming consultations
Welcome patients and manage waiting room flow professionally
Update and capture patient information accurately on the system
Open new patient files and maintain patient records
Obtain referral letters, laboratory results, and related medical correspondence
Assist patients ...