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Medical Records Team Member

Company

VCA

Location

Ithaca, New York

Posted

June 19, 2026

Position Overview

Client Service Representative

We 're seeking a Part time Client Service Representative with veterinary hospital experience to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.



Why We Need You

The Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions include- Medical Records oversight to include

  • Scanning and uploading medical records
  • Contacting Referal DVM for Medical Records
  • Checking emails and respond...
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