Description
Key Responsibilities

+ Schedule patient procedures and appointments in EPIC (SNAPboard)

+ Conduct outbound calls to patients for scheduling and follow-up

+ Handle insurance authorizations and verify required documentation

+ Communicate with physician offices regarding patient scheduling needs

+ Scan and upload patient documents into EPIC

+ Assist schedulers and support overall scheduling workflow

+ Maintain accurate and timely patient records

+ Collaborate with team members to ensure efficient operations

Typical Day

+ Manage scheduling requests and patient callbacks

+ Coordinate with provider offices to confirm appointment details

+ Process and follow up on authorizations

+ Perform administrative tasks such as scanning and documentation

Skills
insurance verification, epic systems, medical terminology, medical scheduling
Top Skills Details