Position Overview
Description We are looking for a Medical Scheduler to support patient access operations in Michigan. This contract opportunity is ideal for someone who can coordinate appointments, verify coverage details, and provide a positive experience for patients throughout the scheduling process. The person in this role will balance accuracy, responsiveness, and a courteous approach while working in a fast-paced healthcare environment.
Responsibilities:
β’ Coordinate new, follow-up, and rescheduled patient visits while ensuring calendar accuracy within the scheduling platform.
β’ Gather and confirm demographic, insurance, and financial details needed for registration, billing, and payer requirements.
β’ Review insurance eligibility in real time and explain coverage-related needs such as referrals, prior authorizations, and pre-certification steps.
β’ Communicate appointment confirmations, visit instructions, and preparation details so patients are ready for scheduled services.
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