Key Responsibilities:

Manage patient appointments, theatre bookings and daily practice schedules
Handle telephone and email enquiries professionally and efficiently
Liaise with hospitals, medical aids, anaesthetists, healthcare professionals, patients and service providers
Prepare medical reports, maintain patient records and ensure all information is kept up to date
Welcome and assist patients, providing a friendly and professional experience
Receive and process payments for in-room consultations and maintain accurate records
Assist with practice correspondence and general administrative duties
Ensure the smooth day-to-day running of the consulting rooms
Communicate effectively with patients regarding appointment changes and delays while maintaining a calm, empathetic approach

Requirements:

Matric

Previous administrative / secretarial experience
Proficient in MS Word, MS Excel and email
Excellent English communicat...