Position Overview
Job Summary:
Perform administrative and secretarial duties related to patient registration and check in/out, utilizing clinic policies and procedures. Position reports to the Upstate University Medicine Medical Office Supervisor.
Duties and Responsibilities:
Greet patients with care at check-in through kiosk or reception areas;
Compile medical charts, reports and correspondence, and review/scrub appointment records prior to patients scheduled appointments;
Collect payments from patients;
Provide forms as required by specialty for the patient and assists with completion;
Uses professional and effective phone skills, providing answers in a timely manner;
Schedule and/or reschedule appointments through electronic medical record;
Scanning duties, as assigned;
Willingly provide support to other staff as needed to prevent backlog and maintain even work-loads;
Obtain insurance eligibility verifications through via Carrier websites;
Obtain authorizat...