The Opportunity
Accountable/responsible for ensuring parts requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts and warranty programs.
The Role
Responsible for day-to-day support of the business of Parts sales to customers
Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch
Identify issues and work with branch co-workers to resolve them in a timely manner
Provide training and support for all Parts reps
Manage parts personnel performance, safety, training and customer service
Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations
The Candidate
Education: College diploma / Post secondary Education in Commerce, General Business or other related dis...