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Medical Support Assistant (Advanced)

Company

Veterans Affairs, Veterans Health Administration

Location

Cleveland, OH

Posted

July 11, 2026

Position Overview

Summary The VA Northeast Ohio Healthcare System is recruiting for Medical Support Assistant (Advanced). The Medical Support Assistant (Advanced) will function within the Psychosocial Rehabilitation and Recovery Center section of the Community Outpatient Services. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Schedules patient appointments Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and provides the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access; Maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; Communicates with non-VA medical fa...

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