Summary The Advanced Level Medical Support Assistant (MSA) position serves as a Consult Coordinator and is a foundational role within the continuum of patient care and works collaboratively with other members of expanded health care teams (i.e. PACT, specialty care) including Community Care providers, pharmacists, social workers, dieticians, behavioral health staff, etc. to provide a robust interdisciplinary approach to care. Responsibilities The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model and assists the clinical providers in coordinating certain administrative details, appointment schedules and clinic consult services; customer service and other duties assigned for the proper and timely treatment of patients and maintain appointment schedules for multiple Community Care clinics.Major duties include, but are not limited to: Supporting patient safety standards using the correct Veterans Affairs identification of all patients Setting the to...