Summary The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Clinical Access Management Service (CAMS) for the LTC Charles S. Kettles VA Medical Center Community Based Outpatient Clinic (CBOC) located in Toledo Ohio. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. They develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; de...