Summary Serves as the initial point of contact at the VA Northern California Health Care System, Benefits and Data Management Service. Incumbent is responsible for scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advanced Medical Support Assistant recommends changes to existing procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Advanced Medical Support Assistants at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary [coordinated care delivery model teams], VA medical centers, and other agencies (e.g., communicate with non-VA medical facilities). Requires...