Position Overview
Summary The Medical Support Assistant Advanced provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, inpatient units and care in the community resources. Demonstrates analytical reasoning and proficiency in computerized programs. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advanced Medical Support Assistant works collaboratively in an interdisciplinary coordinated care delivery model (i.e. PACT, Specialty, C&P, Call Center, and CBOC's). Incumbent is responsible for the daily oversight of the area in which they are assigned, providing direct guidance and leadership to the staff assigned to their areas. Incumbent is responsible for: Defining overall objectives, pr...