Summary The Medical Support Assistant provides frontline administrative support in a fast-paced clinical setting, coordinating appointments, verifying patient information, managing electronic requests, and ensuring timely communication between patients and healthcare staff. The position requires strong customer service skills, proficiency with electronic health record systems, and the ability to work independently while supporting efficient delivery of Veteran care. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major duties include, but are not limited to: Advises clinical staff on current administrative processes. Answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Scheduling, canceling, re-scheduling p...