Summary The Medical Support Assistant (MSA) works within the Community Care service line at the Iowa City VA Medical Center. The MSA performs clerical and administrative support in the coordination, care, and treatment provided to patients. Responsibilities NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Assignments at this level include, but are not limited to: Tracking assigned workload for all of consults, results management, and traditional Community Care authorizations. Develop/maintain effective and efficient communication with the interdisciplinary team, and non-VA medical facilities. Participate in Care in the Community team huddles and team meetings to manage and plan flow and sequencing of work to meet the team and patient needs. Ensures the integrity of various databases, and data used in the management of administrative and customer service within the department. Understands and appropriately util...