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Medical Support Assistant

Company

Veterans Affairs, Veterans Health Administration

Location

Johnson City, TN

Posted

July 06, 2026

Position Overview

Summary The MSA performs duties related to support of services on the inpatient med-surgical, critical care, psychiatric, extended, and PACU care units of the hospital. The employee performs clerical/administrative duties that support the inpatient care processes during the length of stay. The MSA is an integral part of the interdisciplinary team and provides support for the care process across the division. Responsibilities Total Rewards of a Allied Health Professional Duties Include but are not limited to: Interpreting and verifying provider orders and securing hospital follow up appointments for discharged patients. Receiving admissions and lodgers. Performing patient discharges, inter-ward transfers and transfers to other facilities. Monitors both inpatient and outpatient appointments, have appointments cancelled and rescheduled; sends patients to X-ray, lab, EKG, and other clinics. Prioritizes events that arise throughout the day and coordinates the Units daily schedules. Serves a...

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