Summary This Medical Support Assistant position is in the Business Office services at the White River Junction VA Medical Center, located at the White River Junction location. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The purpose of this position is to serve as a Medical Support Assistant (MSA) in the VISN 1 , VA New England Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to increase scheduling and communication integrity across all services. Work is performed collaboratively in an Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team, or Specialty Care Setting).Duties typically include: Collects and updates insurance information from Veterans, family members and Other eligible patients. Prepares correspondence and memos as needed. Screens/receive phone calls in a courteous and timely manner, determi...